"I have been working with Dave for over a year on the hot tub I purchased. He gave us an amazing deal and anytime I have a question, he sends someone out to chat with me. A great product with great follow up service to match.
"Want to say Kris is an amazing sales rep at sunset. Huge knowledge and very patient. We went to 3 different companies and did several wet tests. We ended up with the Vita spa Grand hot tub. We are super excited and feel the brands at sunset are the best, made in America products. Save yourself the time and start here, happy shopping and good luck."
"I recently had to have some warranty work done and it was great! Brandon was sent out from Sunset Spas and arrived on time and worked efficiently. Very friendly and did great work! Very impressed with the service provided."
"We purchased a hot tub from Sunset Spas recently and were extremely pleased with not only the quality of the tub we bought but also the great customer service we received from the owner Dave. Dave took extra time to be sure we understood how to take care of our hot tub; from how to do the water chemistry to what to do when we go away for the summertime. We always like to support local businesses and in this case, I don't think we could have made a better decision. I'd recommend Sunset Spas to anyone looking for a great deal on a spa. Great people, great products equals happy customer! :)"
"We bought our Sunset Spa at the home show back in March. Our spa was delivered after construction time with meticulous care. It was exactly as described and ordered, easy to set up and we were enjoying our spa within days of delivery. Dave (over the phone) was very helpful getting us educated on the proper use of chemicals and the overall operation of the spa and explained it like he was right there. We had an emergency yesterday and the care, concern and assurance provided by both Dave and Rich were unmatched. They walked us through the steps and everything turned out as they had stated. We cannot thank Sunset Spas and especially Dave and Rich for their assistance and couldn't be happier with our purchase and buying from Sunset Spas!!!"
"Absolutely LOVE Dave and the whole crew at Sunset Spas. I've purchased several tubs from them over the years (new and used) and have always been 100% satisfied. The tubs, pricing, buying process and after-sale service were all very comfortable. Dave and his team know their Tubs/Spas and never tried to push me into a larger or higher priced model. Always gave me exactly what I asked for in features, etc.. If you are looking for a spa/hot tub, Sunset is the only place you need to visit. Terrific value every time. Happy to have Dave or his team give you my number for a reference. Scott Foster. Chandler, AZ
"We didn't know where to go to buy a spa, so I asked a friend who works for a spa repair company and he immediately said to go to Sunset Spas and to look at the Joli 500 series twin pump spa. We went into Sunset Spas on Bell Road and looked at the Joli 500 series. It was perfect for our needs. Mark Lifpitz, our salesman, helped us, referred us to an electrician, and arranged for delivery of the spa. The entire process was effortless, and now we are enjoying our spa. Thank you Sunset Spas!"
"The quality of the hot tub is excellent ( Vita Envie ). All people we have dealt with at Sunset Spa have been very helpful. Dave the owner spent the time with us to answer any questions or problems we had.
Three days after the spa startup the second pump failed. We phoned on a Friday afternoon. Within an hour a technician was at our house and discovered it was in fact a failed pump. A new pump was ordered and installed by Monday afternoon. We were still able to the spa with the one pump for the weekend. We are very happy with the quick response to our problem and the quick installation of the new pump. Unable to remember the technicians name, but he acted in a very professional manner through the whole repair process.
With the quality of the spa, Their response to our pump replacement and after market service we will recommend this company to our friends and would be happy to buy from them again!!!"
"Doug was so helpful! He explained everything so well !!! Gave us the best price! We are really thankful we found Sunset Spas! ! Here’s to Doug helping make a dream come true for us !"
"Highly recommend. Great Company. Great Service. Great Product. Thank you Dave! We love our spa!"
Vivian Bicknell Lynne
"From the salesman Doug, who sold us a 6 seater with all the bells and whistles, and scheduler Marie who worked within our time frame, to the after hours, no rush to leave installation by Isaac... EVERYONE was exceptionally knowledgeable, friendly and service oriented. We especially appreciated customer service specialist, Krystin, who helped us navigate issues with the electrical mistake AND then insured completed hookup in time for my birthday! This was not easy either as most of her crew were sick with COVID-19. Thank you to everyone! We're enjoying retirement in style!"
"We purchased a spa from Sunset Spas on Costco Drive, November 26, 2022. Doug Crawford was very knowledgeable and helpful. He was never pushy. He is a "A" personality without a doubt, but I am OK with that. After a lot of questions and visiting a competitor, we went with a Sunset Spa (house spa). Best words I could use for a unit on display with no nameplate on it like a Jacuzzi or Viking. It is actually a Sunrans model SR878. But, good luck finding that out, unless you research the internet like I did.I set up for delivery with Maria. She was awesome and easy to work with. Three weeks later, as promised Mark and his crew showed up with our new tub. About two hours later it was installed, up and running. Mark gave me a start up kit, manuals and a rundown on operating the tub. I would recommend you give Sunset Spa a try if you are looking for a hot tub."
"Best purchase ever and from the greatest company and owner! David will forever have my recommendation! He went above and beyond to help us with our purchase to make sure we were happy! He even has helped me with silly questions along the way and stopped by my home to make sure everything was okay. It's not often you can find such a involved and caring owner of a company. I can't express enough how happy we are with our purchase and experience purchasing from David at Sunset Spas! Mitch was excellent as well! You will never regret purchasing a spa from David and Mitch! We use our spa everynight since purchased two months ago. Great quality and outstanding service!"
Heather Osteen Merenda
"We had a spa for over 10 years and Dave looked after it for us. What a great guy..."
"This is an awesome spa dealer! From the shopping experience, through purchase to install, it was all phenomenal. Dianna is so knowledgeable about all of her products, and really gives you the time to browse around with no pressure. We went in once and then shopped around to many spa dealers in Phoenix and went running straight back to Sunset Spas. There was no high pressure sale, just casual, she even played with our kids while we were talking!
On the day of the install, the team came at 8:00am on the dot as scheduled, even helped us cut down a bush that was in the way. They were fast, professional and very nice. We had an issue with our electrical lines, so it couldn't be hooked up right away. We were disappointed, so the owner Dave personally came to our house at 7pm to help us.
In a world of online companies and bad customer service, this company really shines. I recommend them completely!"